Customer Reviews

OREGON SIGN COMPANY Baker City, Oregon  Russ Witham
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
We have largely switched from wood sign blanks to metal blanks. We used to have to order my metal blanks, now I can cut one in minutes and have a sign completed quickly, instead of waiting a week for my order to arrive. (4’x8′ table in picture to the right)
 QE1-1
INTERNATIONAL BRASS WORKS Blissfield, Michigan,  Mike Moore
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Very sturdy construction. We routinely cut 4’x4′ 1/2″ steel plate, 1/4″ aluminum, and even 1/4″ stainless. The table handles it all. I don’t think its competitors would be able to withstand this abuse over the long haul. The bang for the buck is unmatched. Even with adding in extra options I was still able to come in $2000 less than a comparable plasma cam system and I am using a dedicated pencil torch.
 QE1-2
HIGHVOLTAGE METAL WORKS West Valley City, Utah,  Trever Brown
Overall Rating: ★★★★☆ Technical Support: ★★★★★ Overall Value: ★★★★☆
On more than one occasion I have had to use the tech support and was never felt put out or like it was an inconvenience. I even got quick responses after hours when I had an emergency.
 QE1-3
SMOKE & FIRE METALWORKS LLC Las Vegas, Nevada, Robert Hazelton
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
The level of experience within the Arclight tech team has proven to be an amazing asset. They answer the phone when they can and take time out of their busy day to help the end user moving forward with the operation of the table. If on a rare occasion you do end up with leaving a voice-mail, you will get a return call from someone willing to listen and help work through a situation. From the guys on the floor to the Owner of the business, everyone was educated on the product and a pleasure to work with.
 QE1-4
pupRUNNERS, LLC Garden City, Idaho, Ben Carter
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
It has allowed my business to produce, accurately, and with precision, the very best run and ride dog trailer available on the market today. I don’t have to rely on subcontractors to produce the pupRUNNER® panels or fittings. I love it!
 QE1-5
RELENTLESS OFF-ROAD FABRICATION Sparks, Nevada, Eric Nettgen
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
It has made design and prototyping much easier as well as custom fab work. We have also been able to cut for customers which is great filler when we are not cutting our own parts and helps add to our bottom line.
 QE1-6
VINTAGE FABRICATION Independence, Missouri Bruce Schumacher
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
[The Arcpro Table] has sped up the production of the shop more then I ever imagined. So much so that I had to hire another employee to just do programming files because I cant keep up with the parts and running the shop anymore.
 QE1-7
SUPER OVERENGINEERED STONE AND METAL WORX Eagleville, Missouri Billy Briggs
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I am able to cut anything I want anytime I want too. I have people come from miles around for me to cut parts. I also have talked to many potential clients for you about my machine. I tell them its a A+ machine.
 QE1-8
BIND INDUSTRIES Scottsdale, Arizona Bladimir Barrios
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
We did not decide the purchase on your fair price on the machine. It was more that we liked How you described your product on your website. Your personal confidence when I spoke with you guys on the phone and that you guys show pricing online without making us to contact you and request for a quote.
 QE1-9
TAYLOR MADE Alma, Arkansas Johnny Taylor
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I have wanted a CNC for years. I am going to retire soon……I have called technical support a few times. Adam and Scott have been great, they have answered all my questions and bent over backward to help me. I have not stumped them yet. Their service follows their products.
 QE1-10
SPECS Juniper Hills, California, Efren Fernandez
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I deal with many CNC equipment manufacturers. The ease of use of this [plasma table system] makes the work experience much more pleasant. [Also,] I have had to call once for tech support, got every question answered clear and to the point.
 QE1-11
MAYFIELD SIGN DESIGN Brighton, Colorado, Richard Mayfield
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Since the purchase of our table we have really enjoyed the endless opportunities it has given us in creating metal art.
 QE1-12
BARNFAB INC. Valley Center, California
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
How has the purchase of your Arclight Plasma table effected your business?: R&D in house, low production runs, I would use it at least 5 times and week and have burned through 100’s of sheets.
 QE1-13
601 METAL WORKS Richland, Mississippi, Jason Hancock
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★☆
Increased my customer percent by at least 75%. Plus reduced my lead-time by over 50% due to fact the table can keep up. I’m the one that slows the table down waiting on me to feed it.
 QE1-14
PHANTOM FABRICATION Gilbert, Arizona, Justin Hansen
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Buying our 4X8 table has increased product speed and design versatility. Custom made parts [are made] in little to no time at all. This was a great addition to out metal shop. Might get the bigger table since we are so happy with this purchase.
 QE1-15
BUILT BY POTTSY LLC Carrollton, Ohio, Aaron Potts
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I have been running the heck out of the machine for 15-months. The table just keeps amazing me on what I can do with it as I get deeper into it. (The table) has opened up avenues which allows me to chance or customize my product on the run. Arclight was mid stream on the pricing, it was American owned, made, and supported. It was a small company with a personal touch.
 QE1-16
CANYON EXCAVATION SERVICES Caldwell, Idaho, Mike Wallace
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
What where the main factors that made you choose to buy an Arclight Plasma table?: Quality and ease of use, price and technical support. I build utv custom build accessories and it makes it very simple to open up solid edge and build a bracket and then cut it out. Simple.
 QE1-17
BRiJ Way, LLC Spokane, Washington, Jeff Pope
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★☆
Having the table has greatly increased our ability to be responsive to customer’s needs. We can go from concept to product within the same day.
 QE1-18
BLUEFISH MILL, INC Nintey Six, South Carolina, Richard Picton
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
The online community had nothing negative to say about Arclight Dynamics. All of the comments I could find were positive; not only about the equipment, but also regarding Scott and his staff. I can see that the Arclight staff enjoys what they do and they care about their customers. This is conveyed through their online actions, as well as the quality of the systems they are sending out to their customers!
 QE1-19
MT FABRICATION Benton, Illinois, Greg Larison
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
You could spend more and get less. I did the research, there are about 85 table manufacturers in the world I talked to 45 of them, you guys are the best.
 QE1-20
MOUNTAIN EMPIRE COMMUNITY COLLEGE Stone Gap, Virginia, Paul Gilley
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I use the ArcLight table in a weld training program in a community college. [It] has as made explaining and demonstrating plasma table use to students much easier. It’s also a good recruitment tool used when potential students visit college.
 QE1-21
KMAK GROUP LLC London, Ohio, Jason Henry
Overall Rating: ★★★★★ Technical Support: ★★★★☆ Overall Value: ★★★★★
We were brand new to cnc plasma cutting and our Arclight table was very easy to set up and operate. The training manual and videos provided by Arclight were very easy to follow and increased our learning curve greatly. Arclight has been great in answering any questions that we have had. Though we only needed help a couple of times.
 QE1-22
SPARKS METALCRAFTERS Sparks, Nevada, Scott Stites
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
How has the purchase of your Arclight Plasma table effected your business or life?: Drastic change, I opened a DBA as a second business I will eventually turn into it’s own LLC. It’s made three to four times more than I expected and has changed the dynamics of my business. You guys are awesome in every fashion.
 QE1-23
FINLEY FABRICATED CUSTOMS LLC Black Hawk, South Dakota, Jeremy Heisler
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Amazingly Fast Shipping, Excellent Customer service, And ArcLight’s staff genuinely cares about keeping their customers happy, even after the purchase. They have been more than happy to help us with any of our questions, without ANY type of attitude, making it a very enjoyable purchase on our end. We did a lot of research before we bought our table. And I was very impressed with how much weight this table could support. It is definitely a tough machine! As far as mass production goes, the ability to have 100 brackets done with out any flaws is excellent. The same work from a hired hand would take 3-4 days!
 QE1-24
FID PERFORMANCE AND FABRICATION Cloverdale, Indiana, Andrew Fidler
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★☆
Well made product the software is user friendly. The staff is very knowledgeable and quickly answers questions. I like that it [is] a water bed machine and the capability and versatility of the table (to work) with the pipe and router attachments
 QE1-25
BLACK WIDOW BENT METALS Rexburg, Idaho
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Best value for the money, I looked into three brands when I was ready to buy, and the Arclight table is by far the best built. [It has a] sturdy frame, and also comes with a water table which is very nice for controlling smoke.I have been so busy with my new torch I don’t know how I got along with out it. I have a long list of work to be done for people in the community, my main focus is on custom business signs which have turned out awesome. I have made many special parts on the farm, which has saved me many dollars on parts. Water table, sturdy frame work, great support and price.
 QE1-26
ELECTRIC COYOTE METALWORKS LLC Battleboro, North Carolina
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I got into the market for a table around the first of the year. After looking at a lot of different options such as building my own, purchasing a kit or going with another turn key table, the Arclight looked to be the best bang for the buck and the best built. I was not disappointed. The only issue I had was with shipping and that was the broker’s fault. (Wanted to deliver the table at around two in the morning) I got that resolved though. Everything was packaged well and took me about two hours to go from unloading it off the trailer to making a first cut.As far as the construction goes I’ve not seen a better built table in this price range. Everything from the frame to the gantry is holding up great and good materials were used. It makes the other tables seem like a ripoff. My business is mostly built around this table. I having been doing welding/fabrication work for a while now. This (table) has allowed me to enter a different market and get more into the ornamental side of the business.
 QE1-27
3g Customz LLC Macon, Georgia
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Purchasing the table has allowed us to become independent and not rely on out sourcing anymore. We feel we are in control of our future. Not worrying if the parts will show up or arguing to get them is a thing of the past. Big relief. […] a quality product that didn’t break the bank.
 QE1-28
OFFROAD ANONYMOUS LLC Interlochen, Michigan Jacob Tuma
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Every time I’ve every had a question or issue arclight has gone above and beyond to help me. I had a issue with my desktop. I called in, went over a few steps over the phone and we came to the conclusion that the desktop was bad. They had one boxed up and sent out to me the same day under warranty, no questions. Then a year later I had a THC issue. I called and talked to Steve and he was super helpful with taking the time to go threw all the steps over the phone to figure out what was going on. We came to the conclusion that something was wrong with the plasma cutter, not the actual table. Instead of saying sorry that’s not ours we can’t help you with that, he went above and beyond and started calling the plasma cutter company and talking to multiple people there trying to figure out what was wrong with it. Don’t know how many hours we had into messing with the plasma cutter running test, but they never gave up helping even with it not being their product acting up. Technical support and service is top notch.
 QE1-29
THOR TARGETS LLC Brownsville, OregonJosh Thorstad
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I have purchased the 9600. I love it and could not be any happier. Every time I have an issue and I call they help me get back up and running every time. Very pleased. I will be buying another machine soon. Awesome customer service. This table has put my company in almost every market and I can be more competitive with other companies.
 QE1-30
RED DRAGON FABRICATION, LLC Penrose, ColoradoStephanie Kammerdiener
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
[The] Arclight Plasma table is our life and has made our business more affordable. We have saved a tremendous amount of money from being able to make our own parts with ease that we would have had to buy or taken a lot of time to make otherwise. It has given us more free time from our business with our family. A key to our success so far! The price for the table and the accessories were a big part of our decision in purchasing the Arclight Plasma table
 QE1-31
SUNRIVER METAL WORKS Sunriver, OregonMike & Pat Millsap
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
We have owned a 4 x 8 table for 2.5 years, and we have never had an issue (other than operator error). It’s a great product at an affordable price. The ArcLight team has been very supportive any time we’ve had questions. It’s the best table around with the best price point. For the type of work that we do (metal art and signs), our 4 x 8 has done everything we’ve asked of it and more. We bought the table as a hobby, and it’s turned into a full-time profitable business.
 QE2-1
BEZATES CONSTRUCTION INC. Beavercreek, Oregon, Nick Bezates
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
How has the purchase of your Arclight Plasma table effected your business or life?: Drastically expanded capabilities. Jobs that I would have normally turned away or been apprehensive of taking on now I can whip out in a few hours and have them ready to assemble or install over a weekend. Quick turnaround has brought on more business.What where the main factors that made you choose to buy an Arclight Plasma table?: Locality and great reputation!
 QE2-2
MAUCK INDUSTRIES INC. Snohomish, WashingtonHarley Mauck
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I had a great experience at the training class and picking up my machine the crew was very helpful answering my questions and helping me get started. I had one small issue when I was first using my machine ( I forgot an important programming step) when I called Adam [he] was quick to get me back on track. I’ve only had the table for a few weeks but it has already saved a considerable amount of hrs just doing simple gussets and tabs.
 QE2-3
X-CELLENT SIGNS LTD Delta, British Columbia, CanadaRagnar Blomley
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Scott is very honest and knowledgeable in respect to the machine he builds and anything I had concerns with he was able to rectify over the phone, so i rate 5 out 5. [The table] has allowed me to design anything my mind can think of, from brackets to miscellaneous projects, to signs, clamps, tools. It has bettered my work life making my time more efficient.
I went to a customer that bought a unit from Scott and had it in daily use at a metal supply business and watched it at work, and went home and bought it the next day.
 QE2-4
SOLID CONNECTION FABRICATION Waddell, Arizona, Angela Rudicill
Overall Rating: ★★★★☆ Technical Support: ★★★★★ Overall Value: ★★★★☆
Read a magazine article explaining why Arclight was voted BEST. Easy and precise cuts. Best table Best price, we drove from Arizona to Oregon for our table 🙂
 QE2-5
S4 METAL WORKS Aumsville, Oregon, Eric Sloane
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Business wise I can get an order, draw it up, cut it, and do it all within an hours time. Saves time and money. [Arclight Dynamics] is friendly courteous great to work with. No matter what, Scott has always helped with troubleshooting machine issues. Even if the issue is not a Table issue.
 QE2-6
STATELINE WELDING Mountain Center, California, Dore Capitani
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
This machine is much more capable than the one it replaced. I really like creating with it. Price, quality, location. You build a good machine. Buying the cutting machine changed my life for the better.  Arclight has even] calmly answered my bonehead questions…….. Worth the money, I looked around a lot.
 QE2-7
XO FAB Seattle, Washington, Anthony Diss
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
Table was ready for pickup prior to scheduled lead time. Everything I was told happened. Top notch guys to deal with. We are much more efficient in the shop after having a table. Jobs that use to take 20 minutes to build by hand, now take seconds! [Tech Support we] didn’t use much of it, but when I needed help with a few minor things, they were a phone call away! Answered right away, and helped me through the issues.
 QE2-8
KERVIN BROTHERS ORNAMENTAL IRON INC. Portland, Oregon, Gary Kervin
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
From our first contact with Scott and his Arclight crew to when we loaded up our new machine, their service and help were top flight. This table is so well thought out, we haven’t had a need to use tech support or service. Absolutely the best machine for under $20,000 on the market. We purchased there 4 x 8 table with 105amp plasma cutter. It has allowed us to do more artistic work, and expand into burning [steel] for other local fab shops.
 QE2-9
TREASURE VALLEY MANUFACTURING INC. Kuna, Idaho, Doug Kalousek
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
How would you rate your overall experience with purchasing a Arclight Plasma table? Everything went very smooth and as described. Tech support has been very good. [They’ve] answered all questions. From looking around and seeing what people have received for tables, I feel the bang for the buck was very good. It has opened up new areas like food equipment and auto parts to the business.
 QE2-10

 

David Brodin Middleton, Idaho
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I was extremely pleased with my purchase. I was very happy to receive the directions on my table and the training. This company was by far one of the best that we found out there. I am also so glad that they put all their training videos on youtube so I can always take refresher courses on the many things to remember. I bought the plasma table for my own enjoyment and it has been perfect.
 QE2-11
DC CUSTOM DESIGN Holdrege, Nebraska,  Matt Wittenhagen
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
What where the main factors that made you choose to buy an Arclight Plasma table? Value, optional add-on’s, reputation, reviews, and quality. It’s the core of my business, I count on it to just plain work every time I need it, and it does! Best table for the money on the market hands down!
 QE2-12
ZERO TOLERANCE FABRICATION INC. San Dimas, CaliforniaPaul Brinegar
Overall Rating: ★★★★★ Technical Support: ★★★★★ Overall Value: ★★★★★
I appreciate the compliments and the awesome customer service. My Arclight table is truly the best equipment investment I’ve made for my business in the 13 years I’ve been open…and I’ve got a shop full of tools!
 QE2-13

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