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Privacy Policy
Arclight Dynamics LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.arclightcnc.com (the “Site”) and interact with our services, including SMS communications.
1. Information We Collect
We may collect the following types of personal information:
•Contact Information: Name, phone number, email address, mailing address.
•Account & Transaction Data: Order history, payment details (processed securely via third parties).
•Device & Usage Information: IP address, browser type, device identifiers, and website usage analytics.
•SMS Consent Data: If you opt in to receive SMS notifications, we collect your phone number and SMS interaction details.
2. How We Use Your Information
We use the information we collect to:
•Process orders and provide customer support.
•Send important updates, including order confirmations, promotions, and service-related communications.
•Improve our website and services based on user behavior.
•Send SMS messages regarding order alerts, support updates, and other notifications (if you have opted in).
3. Who We Share Your Information With
We do not sell or rent personal information. We may share your data in the following circumstances:
•Service Providers: Third-party vendors assisting with order fulfillment, payment processing, and customer support.
•Legal Compliance: If required by law or to protect our rights and security.
•Business Transfers: In case of a merger, sale, or acquisition.
4. SMS Privacy Statement
• We do not share SMS consent with third parties for marketing purposes.
•SMS messages are used only for order notifications, service updates, and customer support.
•You can opt out anytime by texting STOP.
5. Your Choices & Rights
•Opting Out: Unsubscribe from emails via the unsubscribe link. For SMS, reply STOP to opt out.
•Updating Information: Contact us to update your personal details.
•Cookies & Tracking: Adjust browser settings to manage cookie preferences.
6. Security
We implement reasonable safeguards to protect your personal information from unauthorized access.
7. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: 866-222-2154
