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Support
Customer Success through Comprehensive Support.
In-Person & Online Training
Arclight Dynamics is committed to providing you with the support and knowledge needed to make your purchase a success. If you are able to travel to our facility in Bend, Oregon, we offer a half-day training on a shop table. This service is complimentary and included with every table purchase. Wether you’re driving to pick up your table or prefer to fly in for the day, you may take advantage of this training at any time.
In addition to in-house training, we also offer the following educational opportunities:
- A extensive video tutorials library
- comprehensive operations manual
- remote desktop support
- live video conferencing
- lifetime technical phone support
- on-site trainings are available for an additional fee
The video tutorials will help you begin cutting the day you receive your Arclight CNC plasma system. You may begin training prior to your tables arrival date to optimize productivity. The videos are an invaluable resource that we continuously update and develop to support your knowledge and understanding of the systems capability.
Contact Support
Phone
Location
20495 Murray Rd. Suite 115
Bend, OR 97701
Hours
7:30am – 4pm PST
Private Facebook Forum
The ArcLight Dynamics Facebook Users Support forum is a great place to interact with Arclight Dynamics Customer Support and other Arclight Dynamics table owners.
This community is a great place to share projects, knowledge, tips and tricks and acts as an additional support resource. Exclusive to Arclight Dynamics table owners and operators.
Tips & Tricks with Hypertherm's Jim Colt
Support Videos
We are pleased to provide a comprehensive video support library to get you up and running quickly. Easily sort through Command CNC, Sheetcam, Inkscape, Hypertherm, and legacy system training videos.
Click here to veiw the video library.
ArcLight Dynamics Guarantee
We offer a worry-free 30-day customer satisfaction guarantee on all of our tables. Our aim is to ensure that all of our products are manufactured with the highest quality and standards. Learn more.
